Is this your next challenge in Customer analytics?
Perform customer analysis and drive insights and recommendations from the results to address business questions
Support CRM activities through customer targeting, lists preparation and analysis
Conduct offer and campaign evaluations, recommend right tracking metrics, measure effectiveness and provide recommendations to improve future response/ ROI
Support ad hoc analytics projects e.g. reporting streamline/ automation, customer segmentation
Identify areas to improve efficiency and streamline process through automation
Keep track on KPIs and regular reports on CRM and customer performance
Do you have experience in Customer analytics?
Bachelor’s degree in Statistics, Data Science, Information Management, Computer Science, Mathematics, or related fields
1+ years’ experience working in CRM/ loyalty analytics, business analytics, data science, business intelligence, preferably in Retail, FMCG, Loyalty or FS industry
Solid experience in SQL
Experience in Python, SAS, R, Tableau is advantageous
Confident communicator of analytics to technical and non-technical audience
A natural curiosity to interrogate data and identify hidden patterns to support business needs
Knowledge of Google Analytics, Microsoft Azure environment and Databricks
我們乃平等機會僱主,歡迎所有合資格人士申請。
DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
If you have the right skills and experience, this is an opportunity to build your career with Hong Kong’s leading retailer. We are an equal opportunity employer and welcome applications from all qualified candidates.
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