yuu Rewards Club has turned shopping into fantastic rewards for customers across Hong Kong. It is the largest customer loyalty programme and enables members to earn rewards in over 2,000 places, faster. Since the launch in July 2020, yuu Rewards Club has quickly established its market leading position and now serves millions of customers in Hong Kong. yuu was the No.1 downloaded mobile App in 2020 on Apple App Store and Google Play Store.
We are looking for high calibre team members like you to join our dynamic, fast growing and innovative business. Come join us now.
The role of the Partnerships function is to build and manage relationships with brands participating in the programme and ensure delivery of the agreed value proposition and benefits to the partners.
This position is a part of the ‘Partnerships’ organization within the yuu Rewards team. This position is responsible for seamless programme delivery and execution of agreed plans and initiatives at key partner/s.
The role requires engagement with stakeholders within the yuu team (Marketing, CRM, Operations etc.) as well as the partner organization and involves operationalization of processes and subsequent execution of marketing programmes and other initiatives.
Is this your next challenge in partnership?
The challenge is to:
Support Partnerships Manager to develop marketing and engagement campaigns with the Partners
Support Partnerships Manager to drive member engagement and sales through quality rewards and offers; drive the aligned business objectives with new Partners initiative planning and implementation
Manage the execution process of offers and campaign set up, including form filling and coordination with internal and Partners teams. Ensure the materials are accurately set up as per the requirements.
Assist in system enhancement testing (UAT/ Pilot)
Handle CS issues from banners and enquire from internal customer service team
Nurture long-term relationships with partners
Conduct comprehensive market research to identify industry trends, market dynamics, and competitive landscape related to our digital project
Do you have experience in account management?
Bachelor degree or above
2+ years of experience in Marketing/CRM/Account Management
Good command of both spoken and written Chinese and English
Proficiency in MS Office applications, including PowerPoint and Excel
Strong communication skills and be sensitive to numbers
Organized, proactive, independent, and self-motivated with a growth mindset
Willing to learn, with passion and commitment
DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
If you have the right skills and experience, this is an opportunity to build your career with Hong Kong’s leading supermarket.
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