Mannings is the leading health and beauty chain in Hong Kong with over 300 stores, territory-wide. Our trusted reputation is based on Mannings’ commitment to improve customer health and personal care, leading to ten consecutive years of being voted “No. 1 Most Preferred Brand” in Hong Kong. Our culture is open and progressive – simply to achieve the best for our customers both externally and internally. Applications are welcomed from high calibre individuals to join our growing team.
Prepare SOPs for new government laws and new policies
Ensure the flow of store supplies & utilities in a timely way & invoice checking
Prepare various working schedule to store team members to cope with the business needs & minimize any impact to the daily operations
liaise with HR and L&D regarding the material distribution, data management, training course enrolment and arrangement
Analyse stores MSP result
Train and develop the Team members to achieve high quality customer service
Handle customer complaint and compliment cases
Ensure the message between store support centre & stores in a clear way & well communicated
The Person
High school graduated or above
Minimum 2 years of experience in Administration. Experience in Retail or FMCG will be an advantage
Good communication skills and able to work independently
Familiar with MS Excel and Outlook
Fluent in Cantonese and English
DFI Retail Group is responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.
If you have the right skills and experience, this is an opportunity to build your career with Hong Kong’s leading health and beauty store.
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